This privacy policy was last updated on 11/09/2024 and applies to citizens and permanent residents of the European Economic Area and Switzerland.
In this privacy policy, we explain what we do with the data we collect about you on https://fresh-letter.com. We invite you to carefully read this statement. During our data processing, we comply with the requirements of data protection laws. This means, among other things, that:
- We clearly specify the purposes for which we process personal data, which we do through this privacy policy.
- We strive to limit the collection of personal data to only what is necessary for legitimate purposes.
- We request your explicit consent before processing your personal data when required.
- We take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf.
- We respect your right to access, correct, or delete your personal data upon request.
If you have any questions or wish to know what information we hold about you, please contact us.
1. Purpose, Data, and Retention Period
We may collect or receive personal data for various reasons related to our business activities, which may include the following elements: (click to expand)
1.1 Contact – By phone, mail, email, and/or website forms
For this, we use the following data:
- First and last name
- Residential or other physical address, including street name and city or town
- Email address
- Phone number
Legal basis for processing this data:
- Prior consent.
Retention period: We retain this data until the service is completed.
1.2 Support for services or products a customer wishes to purchase or has purchased
For this, we use the following data:
- First and last name
- Residential or other physical address, including street name and city
- Email address
- Phone number
Legal basis for processing this data:
- Prior consent.
Retention period: We retain this data until the service is completed.
2. Cookies
Our website uses cookies. For more information about cookies, please consult our cookie policy.
3. Enforcement Measures
We share personal data when required by law or a court decision, in response to a judicial authority, or to the extent permitted by other laws, to provide information or for public security investigations.
If our website or organization is acquired, sold, or involved in a merger or acquisition, your data may be disclosed to our advisors and potential buyers and transferred to the new owners.
We have a data processing agreement with Google.
Google is not authorized to use the data for other Google services.
Full IP address logging is blocked on our part.
4. Security
We are committed to ensuring the security of personal data. We take appropriate security measures to limit unauthorized access and misuse of personal data. This ensures that only necessary individuals have access to your data, that data access is protected, and that our security measures are regularly reviewed.
5. Third-Party Websites
This privacy policy does not apply to third-party websites linked to our site. We cannot guarantee that these third parties handle your personal data reliably and securely. We recommend reading the privacy policies of these sites before using them.
6. Changes to This Privacy Policy
We reserve the right to modify this privacy policy. We recommend checking this privacy policy regularly to stay informed of any changes. Additionally, we will actively inform you, as far as possible, of any modifications.
7. Accessing and Modifying Your Data
If you have questions or wish to know what personal data we hold about you, please contact us. You can do so using the following information. You have the following rights:
- Right to know why your personal data is needed, what is done with it, and how long it is retained.
- Right of access: You have the right to view the personal data we have collected about you.
- Right of rectification: You have the right to complete, correct, delete, or block your personal data at any time.
- If you gave us consent to process your data, you have the right to withdraw that consent and request the deletion of your personal data.
- Right to data portability: You have the right to request that all your personal data be transferred to another data controller.
- Right to object: You can object to the processing of your data. We will respect your objection unless there are legitimate grounds justifying the processing.
Always clearly identify yourself so we can ensure we do not modify or delete the data of the wrong person.
8. Filing a Complaint
If you are not satisfied with how we handle or manage your personal data, you have the right to file a complaint with the Data Protection Authority.